1917tk Privacy Policy

1917tk ("we", "us", "our") acts as the data controller for all personal information collected through the 1917tk platform. We are responsible for determining the purposes and means of processing your personal data in connection with the services we provide to players across Bangladesh.

For all data-related enquiries, including requests to access, correct, or delete your personal information, please contact us using the support email address displayed in the footer of this page.

When you use the 1917tk platform, we collect personal data in several ways. The categories of data we may hold about you include:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data. If any such data is inadvertently received, it will be deleted promptly.

1917tk collects personal data through the following channels:

• Direct interactions: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or filling in any form on the platform.
• Automated technologies: As you navigate the 1917tk platform, we automatically collect Technical Data and Usage Data via server logs, session cookies, and similar tracking technologies.
• Third-party payment providers: When you transact via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, we receive confirmation data from those payment processors sufficient to verify and process your transaction. We do not receive or store your full payment credentials.
• Identity verification partners: Where we engage third-party KYC (Know Your Customer) services to verify your identity or age, those services may return verification results and risk signals to 1917tk.
• Anti-fraud and security systems: We may receive data from third-party fraud prevention tools that helps us identify unusual account behaviour, duplicate accounts, or suspicious transaction patterns.

1917tk processes your personal data only for specific, legitimate purposes. The primary legal bases we rely on are performance of our contract with you, compliance with legal obligations, and our legitimate interests in operating a safe and fair gaming platform.

• Account creation and management: To register your account, verify your identity and age (21+ requirement), and maintain your player profile throughout your relationship with 1917tk.
• Processing transactions: To handle BDT deposits and withdrawals securely via your chosen payment method — bKash, Nagad, Rocket, Upay, or card — and to maintain accurate financial records.
• Platform delivery: To provide access to casino games, live dealer tables, cricket betting markets, slots, and all other 1917tk services, and to personalise your in-platform experience.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, duplicate accounts, bonus abuse, and unauthorised access.
• Responsible gaming: To monitor gameplay patterns, apply deposit limits, process time-out and self-exclusion requests, and fulfil our obligations to promote safe gambling practices.
• Legal and regulatory compliance: To fulfil our obligations under applicable laws and to respond to lawful requests from competent authorities.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of our support services.
• Marketing communications: With your explicit consent, to send you promotional offers, bonus notifications, and platform updates by SMS or email. You may withdraw this consent at any time through your account settings.
• Platform improvement: To analyse usage patterns, diagnose technical issues, and develop new features and game categories based on player behaviour data.

We do not use your personal data to make fully automated decisions that produce significant legal or similarly significant effects on you without human review.

1917tk does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share data only where necessary and only with the following categories of recipient:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Bangladeshi bank partners receive only the data necessary to process and reconcile your transactions.
• Identity verification providers: KYC and age-verification partners receive identity documents and personal details solely for the purpose of completing required checks.
• Game content providers: Studios such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi receive anonymised session data to power game delivery and RNG certification. They do not receive your name, payment details, or contact information.
• IT and hosting providers: Infrastructure and cloud service providers that host the 1917tk platform on our behalf, operating under strict data processing agreements.
• Anti-fraud and security services: Third-party tools that help us detect and prevent fraud, money laundering, and other financial crimes.
• Legal and regulatory authorities: Where required by law, court order, or a lawful request from a competent authority, we will disclose personal data as directed.

All third parties with whom we share personal data are contractually required to handle it securely, use it only for the specified purpose, and comply with applicable data protection standards.

1917tk uses cookies and similar technologies to deliver, maintain, and improve the platform. Cookies are small text files stored on your device when you visit our site. We use the following types:

• Strictly necessary cookies: Required for core platform functionality including session authentication, account login state, and secure page navigation. These cannot be disabled without affecting platform performance.
• Performance and analytics cookies: Used to collect anonymised data about how players navigate the platform, which games they play most, and where technical errors occur, helping us improve the user experience.
• Functional cookies: Remember your preferences such as language settings and responsible gaming limit values so they persist across sessions.
• Marketing cookies: Where you have consented, used to deliver relevant promotional content and measure the effectiveness of our campaigns.

You can manage cookie preferences through your browser settings. Blocking strictly necessary cookies may impair your ability to log in or use the platform. Blocking other cookie types will not prevent access to core gaming services.

We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal, regulatory, and business obligations. Specific retention periods include:

• Account and identity data: Retained for the duration of your account and for a minimum of 5 years following account closure, in accordance with anti-money-laundering record-keeping obligations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Support and communications records: Retained for 3 years from the date of last contact, unless the matter relates to an ongoing dispute or legal proceeding.
• Technical and usage data: Retained in aggregated or anonymised form for up to 2 years for platform analytics and improvement purposes.
• Self-exclusion records: Where a player has self-excluded, a record is retained indefinitely to prevent re-registration in violation of the exclusion agreement.

When personal data is no longer required for the purpose for which it was collected and no legal obligation requires its continued retention, we securely delete or anonymise it.

1917tk applies industry-standard technical and organisational measures to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. These include:

• SSL (Secure Sockets Layer) / TLS encryption for all data transmitted between your device and the 1917tk platform.
• Encrypted storage of passwords — your password is never stored in plaintext and cannot be retrieved even by 1917tk staff.
• Role-based access controls limiting internal access to personal data strictly to staff who require it to perform their duties.
• Regular security audits and vulnerability assessments of platform infrastructure.
• Real-time monitoring for suspicious login activity, unusual transaction patterns, and potential data breaches.

Despite these measures, no internet-based system can guarantee absolute security. You are responsible for keeping your account credentials confidential and for logging out of the platform on shared or public devices. If you suspect your account has been compromised, contact 1917tk support immediately using the email address in the footer.

As a player on the 1917tk platform, you have the following rights in respect of your personal data. To exercise any of these rights, contact us using the support email in the footer. We will respond within 30 days of receiving a valid request.

• Right of access: You may request a copy of the personal data we hold about you, along with information about how it is used and with whom it is shared.
• Right to rectification: You may request that we correct inaccurate personal data or complete incomplete data held in your account.
• Right to erasure: In certain circumstances, you may request that we delete your personal data. This right is subject to overriding legal or regulatory retention obligations — for example, we cannot delete transaction records during the mandatory 5-year retention window.
• Right to restriction: You may request that we restrict processing of your data in specific circumstances, such as while you contest its accuracy or while a legal obligation to erase is under consideration.
• Right to data portability: Where processing is based on your consent or on a contract, you may request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where we process your data based on consent — most notably for marketing communications — you may withdraw that consent at any time through your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You may object to processing of your data carried out on the basis of our legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

Please note that exercising these rights may affect our ability to provide certain services to you. For example, if you request erasure of your identity data, we may be required to close your account as we cannot maintain a compliant account without verified identity records.

The 1917tk platform is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a person under 21 has registered an account or provided personal data, we will promptly close the account, delete the associated personal data, and reverse any transactions where possible.

If you believe that a minor has accessed the 1917tk platform using an account registered in your name or household, please contact our support team immediately so we can investigate and take appropriate action.

1917tk may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform services. When we make material changes, we will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered players by SMS or email.

Your continued use of the 1917tk platform after any update to this Policy constitutes acceptance of the revised terms. We recommend reviewing this page periodically, particularly when you return to the platform after an extended period of inactivity.

The English-language version of this Privacy Policy is the authoritative version for all purposes. In the event of any inconsistency between a translated version and the English text, the English version shall prevail.